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We have a user that is receiving the Task assigned to emails about once a week. He is listed in the CC field of the emails (I think this indicates he created the list entry for which the Workflow is associated). He forwarded 2 of these emails to me, the first of which refers to a list entry that has been deleted while the other refers to a list entry that has Status="Complete", % Complete=100% and having a Due Date of 8/30/2012. The task list item corresponding to the non-deleted item (email #2) does not appear to have been marked as Approved or Rejected yet, so I initially thought this is why the email was being sent out, but this can't be the case because I took a look at the list and there are a lot more items that fall under this scenario of not being approved nor rejected and Status="Complete" & % Complete=100%. I asked him and he said he was not receiving emails for the other list times that are not marked as being approved nor rejected and Status="Complete" & % Complete=100%.

Why is he receiving emails for a task item that no longer appears in the list (i.e. deleted)?

Why is he receiving emails for a task item even when Status="Complete" & % Complete=100%???

Any help is appreciated. Thank you in advance!

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  • are you positive these are 'task assigned to' emails? Is it possible there's a custom workflow also attached to this list that has some unpredictable logic causing this? Just a thought.
    – bkwdesign
    Dec 11, 2012 at 19:54
  • the 'task assigned to' is the subject of the email. The user complaining is in the CC field (i.e., the task isn't assigned to him).
    – Mark
    Dec 11, 2012 at 20:43
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    I agree this sounds like a custom workflow running on the list especially if he is listed in the CC field of the email. Typical Sharepoint notifications for task lists and alerts don't contain any references for CC. Check the site for workflows in Sharepoint Designer. It sounds as if someone might have wired up a weekly digest type email workflow.
    – Eric Alexander
    Dec 12, 2012 at 1:18
  • I verified that no custom workflow is being used on this task list. It's the Out-of-the-box Approval workflow. The user is set up to be CC'd in the Notify Others section.
    – Mark
    Dec 12, 2012 at 12:43

1 Answer 1

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I think I found the answer - they're coming from our Test SharePoint farm!

This Microsoft forum helped me find it. Other folks experienced that the Test SharePoint farm still sends out the emails pointing to Production if a backup & restore had recently been performed.

I am currently going into Site Content and Structure, deleting all Active Tasks so the workflows will stop sending out emails.

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