I have a customer that is having troubles with their SharePoint "Open with Explorer" feature within document libraries.
The error we're seeing is "Your client does not support opening this list with Windows Explorer.".
The WebClient service is started, the site is in Intranet Zone (I tried it in Trusted Sites as well), I've matched the security settings up with what I have on my PC (my PC works with our SharePoint server but not with theirs, we opened their firewall temporarily to rule out a client problem) and I've modified the registry key mentioned in the various articles I found. And we're using 32-bit IE.
The strange thing is that when I try to open the site through Windows Explorer by going to
\\server\site\site\library it opens fine. I am also able to use the button in the library to open in in Explorer View on the actual SharePoint server itself. It's just remote clients using the button through IE that seem to be the problem, but I have no idea why.
They have one web application with multiple site collections. The structure he's trying to achieve is having one site collection at
/folder/departments and a number of site collections under
/folder/departments. This means he has a managed path with wildcard inclusion at
/folder and another with wildcard inclusion at
/folder/departments. On other site collections in the application explorer view works fine, however at his
/folder/departments/IT site collection explorer view is not working.
Further further info:
I have tried IE both in and out of protected mode, to no avail. I basically replicated my IE settings on the client's machine because I know my machine works with our internal SharePoint server.
I was reading an article that said the WebDAV client had problems with managed paths that contained a
/. I haven't been able to test this yet, can anyone confirm if this is still an issue with the WebDAV client?