I'm running SharePoint 2010 14.0.6120.5006 (April 2012 CU Refresh)

I've created a Picture Libary at https://sharepoint.domain.com/sites/MyCollection/Pics

I've uploaded an image to the libary and it's visible at https://sharepoint.domain.com/sites/MyCollection/Pics/d1.jpg

However, the Thumbnail and Web Image versions are not getting created. IE, these files don't exist:

I've tried uploading jpgs, pngs, very large files, checking them in/out, but the Thumbnail and Web Image versions are not getting automatically created for me. I've tried re-creating the picture library and various other types of the libraries, but nothings working.

What am I missing?

  • Is your Timer job running?
    – Dave Wise
    Commented Sep 7, 2012 at 19:40
  • Yes, I know this because I regularly get timer alerts Commented Sep 7, 2012 at 19:44
  • Did any one help you resolve this? I'm having the exact same issue!!!
    – user13701
    Commented Dec 18, 2012 at 16:46
  • @Kate Nope, I never solved this issue and just worked around it. Commented Dec 19, 2012 at 17:49

1 Answer 1


have you set it up?




hope it guides you into the right direction :)

  • Unfortunately these don't help. I don't completely understand the first link, but that seems to be creating a custom user control to display the thumbnails. I had already found the second link. The first line it says When you upload images to a SharePoint picture library three images are actually stored.. My problem is that only one image is being stored. Commented Sep 8, 2012 at 0:33

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