We have a reasonably stable system running on SP 2007 which involved 3/4 key workflows.

I've noticed that if a user starts a workflow but behind the scenes it crashed and they then try to run that worklow again they get a visible error, namely the "Exception from HRESULT: 0x8102009B" error.

If I then go in an manually stop the crashed/running workflow then things go back to runinng smoothly. So my questions are:

  1. When running a workflow is there a way to check that this workflow has already been run and crashed previously?
  2. If a worklfow crashes can the system send an email to our SP support team?

Many thanks,


  • Hi Stephen, have you checked the ULS logs to get more details on the error? – spStacker Jul 27 '12 at 20:31
  • Hey spStacker yes we did get the logs and they all seem fine, it seems sometimes the workflow is running twice?! – Stephen Aug 2 '12 at 6:30

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