Why am I still getting quota reached upload error after increasing the quota for a site collection?

Question

A user was trying to upload documents to their site collection and reached the quota limit. I increased the quota for him but he is still getting the same error that the quota has been reached when he tries to upload documents. What we've tried that didn't work:

1. I had the user clear his cache and re-open site thinking maybe the setting had somehow been cached
2. I double checked in Central Admin that the site collection in question was not locked, and that the increased quota amount was sufficient for his needs
3. I also checked in Central Admin what the file upload size limit was, and verified it was not being hit with his new upload

I should also mention that I've increased this particular quota in the past, and it took effect immediately with no issue.

Since I'm new here evidently I'm not allowed to post images, but I had screenshots showing that the quota template for this site collection is set to 4 GB, and one showing that the old value of 3 GB is still showing up in the storage usage analytics report for the site collection.

What am I missing? Is there a timer job or something that pushes the updates to the site collection that's failing?

Answer 1

In my experience if you update the quota template it does not get applied to the sites that already use it.

Through Central Administration apply another quota template to the site then reapply the previous one.

If you have 100s or 1000s of sites to update you can use the following PowerShell.

Hence, If you want to update the same template just set $OldTemplateName and $NewTemplateName to the same value.

$OldTemplateName = "Bad Template"
$NewTemplateName = "Good Template"
$WebApplicationUrl = "http://my/"
$contentService = [Microsoft.SharePoint.Administration.SPWebService]::ContentService
$quotaTemplate = $contentService.QuotaTemplates[$OldTemplateName]
$replaceQuotaTemplate = $contentService.QuotaTemplates[$NewTemplateName]
$webApplication = Get-SPWebApplication $WebApplicationUrl
$webApplication.Sites | ForEach-Object { try { if ($_.Quota.QuotaID -eq       
$quotaTemplate.QuotaID) { $_.Quota = $replaceQuotaTemplate } } finally { $_.Dispose();}}