I have a development environment set up in VMWare - host OS is Windows 7 x64, guest OS is Windows Server 2008 r2. Browser used by both OS is IE 9 32 bit, addons enabled, intranet comptability mode disabled. Whenever i invoke an action in the Sharepoint 2010-s UI, that has a dependency on the Office 2010 client app, for example editing a libraries document, prior to opening the document, the office crashes:

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However editing and creating documents on the Guest's SPWeb (?) works fine on the Host OS, which has the exact same version of office installed, 32 bit Office 2010 Plus.

I have already enabled the WebClient windows service on the Guest along with different IE and Office settings (disabled Protected View).

  • Have you tried patching Office 2010 SP1 or greater?
    – user6024
    Commented May 19, 2012 at 23:36
  • @TrevorSeward Yeah, but the update reports an error saying, i don't have the expected office installed. Link: microsoft.com/en-us/download/details.aspx?id=26622 Commented May 20, 2012 at 13:19
  • Does Windows Update give you the update for Office? If not, just reinstall Office and try again.
    – user6024
    Commented May 20, 2012 at 16:38

2 Answers 2


Try deleting OfficeFileCache folder which is located at : c:\Users\XXX\AppData\Local\Microsoft\Office\14.0\OfficeFileCache


You may need to enable the Desktop Experience Windows feature on the server OS.

  • Word still crashes. Commented May 20, 2012 at 13:17

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