I have a site collection for which web analytics was working fine. Recently, It stopped working and I get below error on the web analytics page:

There are no addresses available for this application. Microsoft.SharePoint.SPEndpointAddressNotFoundException: There are no addresses available for this application.

I checked the Web analytic Service application is running (Status=Started). Any idea what may be the problem?

  • Does your ULS Log show anything more specific when you access the page or when the service runs?
    – MichaelF
    Apr 9, 2012 at 12:07
  • @MichaelF, I did not find more info in ULS
    – SP.NET
    Apr 10, 2012 at 10:52

2 Answers 2


It may be due to stopped services.

Go to Central Administration>System Settings>Manage services on server. On this page, ensure that below services are started :

  • Web Analytics Data Processing Service
  • Web Analytics Web Service

If it doesn't work, you may have to stop and start the Managed Metadata Service , please check this for more info: http://sp-vinod.blogspot.co.uk/2013/01/failed-to-get-server-time-zone-id.html

  • Please give the answer here. By all means link to your blog for reference, but don't forget to mention that it is your own blog.
    – SPDoctor
    Jan 8, 2013 at 14:22

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