Receiving the following error on installation of Sharepoint: enter image description here

What action should I take please?

The server is updated with latest windows updates and I have restarted a number of times.

Thank you,


2 Answers 2


Seems you are experiencing a common issue, caused by orphaned registry keys.

The following was taken from a social.technet question reply from Bill Baer.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile - if the value of the UpdateExeVolatile registry key is anything other than 0 you will see this message.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations - if the PendingFileRenameOperations registry key has any value you will see this message.

See additional information below:

To remove an orphaned UpdateExeVolatile registry key value:

  1. Open a registry editor, such as Regedit.exe or Regedt32.exe.
  2. Navigate to HKLM\SOFTWARE\Microsoft\Updates\
  3. In the right navigation pane, double-click the UpdateExeVolatile key.
  4. Configure the key with a value of 0
  5. Close Registry Editor.

To delete the orphaned PendingFileRenameOperations registry key :

  1. Open a registry editor, such as Regedit.exe or Regedt32.exe.
  2. Navigate to HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
  3. In the right navigation pane, right-click the PendingFileRenameOperations key and select Delete.
  4. Close Registry Editor.

I would add: please exercise extreme caution while editing the registry. You never know WHY the keys where wrong in the first place and if the issue accually hides a malfunctioning somewhere else...


seems to be a known issue:

ISSUE #3: in http://www.linkedin.com/groups/COMMON-MICROSOFT-SHAREPOINT-INSTALLATION-ISSUES-3837859.S.49902410

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