How can I prevent "Reset Page Content" from showing audience-targetted web parts to users which are not a member of that audience?


I have seven shared web parts on a personalizable page. Some are targetted to one a first audience, others to a second.

When any user uses the "Reset Page Content" command (from the Welcome Menu), they see all web parts, regardless of audience. Refreshing the page after all web parts are visible shows only the correctly audience-targetted web parts.

Repro steps:

  1. Place shared web parts on the page, targetted across two audiences
  2. Personalize the page as a user in only one of the audiences
  3. Use the "Reset Page Content" command as same user
  4. Observe that all web parts, regardless of audience targetting, appear on your page
  5. Refresh your page
  6. Observe that web parts targetted to other audiences do not appear

1 Answer 1


Thank you to Robert R. Freeman for his Personalization and Audience Targeting Reset Page Content Bug article, which provided a suitable "solution" for my problem.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.