I have an intranet article in SharePoint and want to increase the chance that users are able to find it when they use the search feature (or future chat feature). For example the title of the article is "CATS" but users would search for "time planning" or related terms.
Here on the stackexchange platform I could add some tags. Users that have enough points/previldge are able to create new tags and add further tags to existing questions.
In SharePoint I could add a meta data column for files and provide some predefined categories. Or I could add an extra section at the bottom of the article called "alternative search terms".
For "quick links"/tiles I would expect similar options to add additional search terms / meta data. However, there are no such options. If I add additional terms to the "accessibility" field as a workaround, those therms cannot be found in the search. ( Edit: The terms can be found once the search index has been updated, which might not happen automatically after some edit. Also see https://learn.microsoft.com/en-us/sharepoint/crawl-site-content#reindex-a-site )
=> What are your strategies to improve search-ability in SharePoint Online?
=> How should SharePoint articles ideally look like, so that AI/Copilot is able to categorize and apply them? Users having different rolls / perspectives / context should be provided with corresponding aggregated search results.
=> How to know what users have been searching for and how satisfied they are with the search result? Is there a way to analyze search terms in SharePoint, e.g. by providing and option "add my search to list of unsatisfied searches, so that power users are informed and are able to provide the missing content"?
I just saw the "Feedback" feature for the search and I like it. Is the "admin" a single person for the whole system? Or is it possible to ensure that this search feedback goes to site/section specific editors, too?
meta data vs folders https://www.youtube.com/watch?v=WV8CAp-JzvU
keyword search & filter https://www.youtube.com/watch?v=Tq5zibnXkhY