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I recently viewed the Popularity trends data for our site, and while it appears to be tracking some usage numbers being captured, I question their accuracy. Specifically, there are a few months where the values are zero, when I know that there were visitors to the site during those times. Is there a setting that should be checked to address this issue?

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This issue may caused by disabled event receiver. Follow the troubleshooting steps in this article: SharePoint 2016 Popularity Trends and Usage data return no results. Enable event receivers using PowerShell if that is the issue.

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