I have a user on a site and whenever he uploads a file (online or sync), the status is always locked. This only happens with this 1 user and on this site.

I've tried removing him from the site and re-adding him, but I can't find what is going on.

Any ideas?

  • Is this a modern or classic SharePoint Online site? Is check-in / check-out required for this library? Is it a classic publishing site? Nov 5, 2021 at 5:49
  • It's a modern site, and no check-in/check-out is not a requirement. In the library settings I have set the setting Require documents to be checked out before they can be edited? to No. Thanks mate Nov 5, 2021 at 6:14
  • What is "lock"? Is there any error message on the UI? A simple screenshot may be more helpful. In addition, what are the permissions of this user? You can also test whether the same problem occurs in other libraries. Nov 5, 2021 at 7:12
  • Not locked, but checked out Nov 9, 2021 at 15:19

1 Answer 1


I got this the other day from a user on a classic site. Wait 12 hours and the lock will be released. This is not configurable. This has to do with something in the background that is not admin configurable- it’s in the M365 black hole category.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.