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I have a user on a site and whenever he uploads a file (online or sync), the status is always locked. This only happens with this 1 user and on this site.

I've tried removing him from the site and re-adding him, but I can't find what is going on.

Any ideas?

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4
  • Is this a modern or classic SharePoint Online site? Is check-in / check-out required for this library? Is it a classic publishing site?
    – A.k.A. Fritz
    Nov 5, 2021 at 5:49
  • It's a modern site, and no check-in/check-out is not a requirement. In the library settings I have set the setting Require documents to be checked out before they can be edited? to No. Thanks mate
    – user16068355
    Nov 5, 2021 at 6:14
  • What is "lock"? Is there any error message on the UI? A simple screenshot may be more helpful. In addition, what are the permissions of this user? You can also test whether the same problem occurs in other libraries.
    – Elsie Lu_MSFT
    Nov 5, 2021 at 7:12
  • Not locked, but checked out
    – user16068355
    Nov 9, 2021 at 15:19

1 Answer 1

Reset to default
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I got this the other day from a user on a classic site. Wait 12 hours and the lock will be released. This is not configurable. This has to do with something in the background that is not admin configurable- it’s in the M365 black hole category.

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