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In SharePoint 2019 on-prem, a promoted links list with the link location pointing to a file share network path works well when we are in the allitems.aspx view. But, does not respond when we switch to the tiles.aspx view.

Is this the expected behavior?

I am not sure whether this was working in earlier versions of SharePoint. Could someone please guide me. Thanks.

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That's a known issue in SP 2019. This issue can be reproduced in both SP2019 and SP Online. In SP 2016, it does not work in another way. I would suggest you pay attention to the updates released in the future.

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