I juts migrated the SP from 2010 and 2013 using content database migration. My site has a dns entry and also configured access mapping. The issue is the sites wont open with IE and edge, keep asking for my user/pass. However Chrome is fine.

Can you please help?

Kind Regards

2 Answers 2


Since SharePoint site would use the desktop credentials in case you are opening it in IE.

Try this Goto Tools> Internet Options> Security> Select the zone in which your site lies> Custom Level

Scroll down in user authentication select Prompt for Username and Password. > Apply

Close the browser and restart and try accessing the site again which will give you a prompt this time to enter yor windows credentials.

Same issue that was faced and mentioned here

  • 1
    the issue was I didnt set up SPN properly in domain controller. (Service Principle Name)
    – Harris
    Commented Jun 14, 2021 at 7:20
  • glad to hear that you resolved the issue!
    – jimas13
    Commented Jun 14, 2021 at 10:12

Need to update Service Principle Controller in Active directory.

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