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I currently cannot log into Outlook or Microsoft Teams on my macOS laptop because my work Microsoft account password has expired.

Outlook prompts me to change my password. When I enter my old and new password, I get the error:

We tried to update your password, but couldn't sync with your workplace because of a network problem. Try again in a few minutes. If it still doesn't work, contact your admin and provide the detailed error information. View details

When I visit the company's SharePoint site, I can log in with the "expired" password. When I go to change it, I get the error:

We could not change your password

We're sorry, but we cannot change your password at this time. This is due to a temporary connectivity issue, so if you try again later, changing your password may succeed.

If the issue persists, please contact your admin to change your password for you.

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Why is this password change not working on my company's SharePoint?

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You have to enable self-service password reset and password writeback on Azure AD. Take a reference to the following articles to enable them:

Tutorial: Enable users to unlock their account or reset passwords using Azure Active Directory self-service password reset

Tutorial: Enable Azure Active Directory self-service password reset writeback to an on-premises environment

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