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One of our employee's is currently missing the main brand stamping on our SharePoint site. Here is a screenshot of the users top SharePoint bar vs. the company's.

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As you can see, the second image has our company logo and is branded a specific color. The first image is missing this content. We have tried having our users clear their browser history/cache and sign-off of all of their office apps to see if the issue would resolve itself.

Has anyone encountered this issue? And if so, how is it resolved?

Thank you!

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The user appears to have set their Microsoft 365 theme to "High Contrast".

The user can change this back to your company theme by going to Delve > clicking the cog > and choosing their company theme under "Themes".

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