One of our employee's is currently missing the main brand stamping on our SharePoint site. Here is a screenshot of the users top SharePoint bar vs. the company's.
As you can see, the second image has our company logo and is branded a specific color. The first image is missing this content. We have tried having our users clear their browser history/cache and sign-off of all of their office apps to see if the issue would resolve itself.
Has anyone encountered this issue? And if so, how is it resolved?