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I need to know how many times a file on a sharepoint.com site was downloaded. So that I know how many people used my shared product.

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  • What kind of file are you talking about? Is it a ZIP file? Did you share your file with external users? Commented Mar 16, 2021 at 0:57
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    Yes It is a zip file and the file is shared with anyone has the link Commented Mar 17, 2021 at 12:23

2 Answers 2

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I just checked this with a PDF file that I have uploaded into the "files" tab of a Teams of mine.

When hovering over the filename of that PDF file in SharePoint, I can directly see that there have been "22 views" of that file. When clicking on the "22 views" line of text, I can see some viewing statistics like views and unique visitors that have viewed the file.

"Viewed", I suppose, includes downloads of the file as well.

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  • ...but thats a weekly view, and it only goes back 3 months....
    – klewis
    Commented Oct 25, 2023 at 17:37
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Auditing for Opening or downloading documents is not available for SharePoint Online because of storage and performance concerns.

However you can use Office 365 Security&Compliance center to find this information.

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  • Thank you for your support. I can't find the Search tab. What do you think about this case? Commented Mar 17, 2021 at 12:24

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