We've got a blank people picker window after installation. Has anybody met this?
1 Answer
As per the error, the PickerHierarchyControl.js
is missing in your server.
This file is located at the below path:
C:\Program Files\Common Files\microsoft shared\Web Server Extensions\15\TEMPLATE\LAYOUTS
So as a quick fixe,
- Make sure that you have cleared the browser cache,
- If the issue still exists, I would suggest copying the same file
PickerHierarchyControl.js
from another working farm/server and paste it into your farm on the same path!
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Hello Mohamed. Thanks for your reply. A strange thing that I have this js file on the server. Even if I overwrite this file from working farm it isn't helpful. Jan 19, 2021 at 11:57
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Hi Andrey, Sad to hear that, please tell me How many servers you have on your farm? have you recently configured AAM? Jan 19, 2021 at 12:02
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We have this issue in the two different farms. 1st farm is single-server sp2016, 2nd is 2-server sp2019 farm. Both farms had been deployed with SpAutoInstaller. AAM is configured by default. Jan 19, 2021 at 12:11
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Looks like there is a specific security policy applied on your side that may block such files! Jan 19, 2021 at 12:23
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Yeah, could be. That is exactly what we are investigating right now.. =) Jan 19, 2021 at 13:00