1

I have created shared mailbox for our team: TeamMail@inbox.com.

Currently I am trying to use it in one of my flows. Flow gets triggered when new item is added to list, there is a condition that if Status of created item is Open, it send an email.

Email is sent on behalf of Team Mail.

Question: How do I get it to stop using my name as on behalf and just send an email using shared mailbox?

0

I would suggest you use "send an email from a shared mailbox" action.

And to let it work, we need give 'Send on behalf' permission to 'the connection account that run this action' from admin.microsoft.com as Create a shared mailbox

enter image description here

Reference: Sending emails as a shared mailbox

Also, If you are creating a new flow then you can start with using below flow template which has same use case as yours:

Send an email from a shared mailbox when an item is created in SharePoint

1
  • I have tried this option too and it is still sending emails on behalf of Team and not from the Team.
    – meiteniite
    Dec 9 '20 at 8:40

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.