So here is my context, when we are creating new Communication site as SP Admin, we are currently creating new AD Security Group with site name and adding them to the default groups. When users are requested to be added ticketing system allows us to add them to the group, either admin can add or we can automate based on the request. My Question is what is the purpose of SharePoint groups if we are managing permissions from M365 group? Also we are giving access request settings, managing permissions by Site owners a lower priority by asking users to raise tickets.
What are the best practices to use both methods for the best governance. I was thinking that using both tickets to add to Security groups and Owners accepting requests should be used hand in hand.
For team sites, M365 team default groups are added to the Security groups in members and owners to keep it simple.But to be able to have them added to the team chat site owner needs to add them to the default team Members or Owners group itself instead of SPGroup.
Any administrators out there for rescue??