I have taken on the task of creating an anonymous suggestion submission/response system for my workplace. I have implemented this system using two SharePoint apps: a survey and a custom list.
The survey is used to collect anonymous suggestions. It has its "Show user names in survey results?" setting set to "No". It also has a question called "What is your suggestion?" that accepts a multi-line text response.
The custom list is used by my management to issue responses to suggestions submitted via the survey. This list has two main fields. The first is a lookup field that allows a member of management to link a response to a specific survey entry (via the entry's ID). The second is a multi-line text field that allows them to write a response to the linked suggestion.
My issue is that I would like to set up an automated email reminder system, but I am not sure how to accomplish such a thing.
Ideally, I would like to set up a system where, after new submissions are made to the survey, a 7 day timer begins. After the timer elapses, it checks if anything in the Management Responses custom list has been linked to it. If no such items can be found, it sends an email to management to remind them to respond to the suggestion.
My guess is that a workflow may be able to accomplish this, but I am not sure how to create such a workflow.
My workplace's site currently uses SharePoint 2013, but will eventually be migrated to SharePoint Online.