We have recently moved to SP2019 on premise.

We have our user profiles syncing from AD and have just imported the associated staff images as well.

What is now a problem is getting the profile images to show in the people webpart.

Any help appreciated - remember this is on premise.


Please ensure the picture property in user profile has value as shown below:

enter image description here

Per my test it works well:

enter image description here

Sometimes it doesn't work, try to update the picture and check again.

  • All users are imported from AD and the Picture property is populated -there is not an option to change them - the user image is a staff image that must be used - the user does not have the option to change this image for security and Identification purposes. – garvon-77 Jun 4 '20 at 22:43
  • If the user can't change the image, could you change it in user profile service application as an administrator?Whether all users' image not showing correctly? – Julie_MSFT Jun 9 '20 at 1:16
  • All user profiles images are showing and now behaving correctly. It seems to be a very long time for that information to prorogate. So no real solution. Thanks Julie – garvon-77 Jun 10 '20 at 2:34

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