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I upgraded SharePoint 2010 to 2013 to 2016. I'm unable to successfully sync AD with SharePoint 2016 User Profile Service. I followed instructions here https://docs.microsoft.com/en-us/sharepoint/administration/configure-profile-synchronization-by-using-sharepoint-active-directory-import. The sync account has been added as a user in AD Delegate Control. Did I miss a step? How can I get users from AD to sync with SharePoint User Profile Service.

  • Is the user profile service application in well function in CA? Is there any error message during this process? Anything useful in the ULS logs or System Event Viewer? Check this tutorial for configuration details: sharepointumar.wordpress.com/2017/07/04/… – Chelsea_MSFT May 11 at 8:57

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