My library is created with views. I have a category and a subcategory. When I enter the library and click on the new I can not tell where to place my documents. The usual pop-up box does not appear? Is there a setting I must now do differently on SharePoint Online as compared to SharePoint 2010? Is there a possibility something was missing from the installation of SharePoint Online?

I have 4 categories: Venus, Mars, Mercury, Saturn. Each of these can have 2 subcategories: Demo, Meeting Minutes

When I go to upload the document, I should have a pop-up box that show "What category do I want to place my document in? A dropdown box should be shown for me to chose Venus, Mars, Mercury or Saturn. Also shown on this pop-up box a drop down list stating Demo or Meeting minutes. If I chose Venus and Subcategory Meeting Minutes, my document should be placed in Meeting Minutes under Venus. The screen should show "Venus(1)" When I click on Venus(1) the click on Meeting Minutes, I then should see my document.

  • 1
    can you share some screen shot to show what you are seeing and what you expect?
    – Waqas Sarwar MVP
    Apr 16, 2020 at 15:03
  • can you please upload screenshot?
    – Deepika
    Apr 20, 2020 at 13:59

1 Answer 1


I assume you are using modern experience in SharePoint Online. They provide same functions but display differently.

In SharePoint Server 2010, we click Add document button and call the Upload Document window. In SharePoint Online, we click Upload > Files to add an existing document to the document library.

If you click New, you can create a new/blank word document using Word Online.

enter image description here

Some documents that might be helpful:

Upload a folder or files to a document library.

Change the default list and library experience.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.