Using SharePoint Online, I have set up unique permissions on a document library so that users in the "Site Visitors" read-only group have the ability to add documents to this particular library. I did this by making a copy of the "Read" permission level and adding "Add" rights to the copy, then assigning this new permission level to the visitors group on this library.
I have a handful of users who receive an "Access Denied" page when attempting to navigate to the library. All of the users who both do and do not have issues accessing the library have access through the same Active Directory group. I confirmed that permissions between a user who can and cannot access the library are the same by using the "check permissions" tool on the library permissions page.
I am at a loss as to what the issue could be. Any ideas are appreciated.