How do you create an item that takes a user entered ticket number and concatenate that with a URL to create a hyperlink to the ticket in the ticketing system.
User enters ticket # 123456
URL to ticket system: https://Ticket/Display.html?id=<ticket#>
Best answer would hide this url and allow users to click the 12345 number and open the website to that ticket.
I'm just getting back into Sharepoint and this server will be upgraded to SP2019 in the next few months so I need the solution to be simple :) and I need it to survive the upgrades (2010 > 2013 > 2016 > 2019).