in our SP2019 farm there is no option for auditing View/Downloads.
See this MS Support article: The "Opening/Downloading" option has been REMOVED in SP 2019.
But I tried to do the following:
Reporting feature under Site Collection Feature should be activated.
To start tracking who and when has viewed / downloaded, etc.., the documents, first you have to create a Site Collection Policy as mentioned below. Site Actions -> Site Settings -> Site Collection Policies
Create new policy -> Provide Name and check the box for Enable Auditing Select Events you would like to audit -> Click OK
- Then, you have to setup the Document Library / List that you would like to audit Set up the Document Library / List which requires auditing. Go to List Settings or Library Settings of the List / Document Library you would like to audit.
Click on Information Management Policy Settings. Select the content type that you want to set the policy for auditing. Under use site collection policy of that particular content type, select the policy you had defined in first step and click OK.
So the question: is it possible to audit views of Documents with SP2019?