0

HI I have custom list created in one of our anonymous SharePoint 2013 site. List form can be filled by anyone from out side.I have a field called "Customer email" which i have to send initial email as well after approval/rejection email. I have created a designer workflow in which I have set up "App step" as below enter image description here but it is giving me error and the workflow doesn't start

here is the error "RequestorId: 6ba8ff34-935f-e361-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 400 {"error":{"code":"-2130242040, Microsoft.SharePoint.SPException","message":{"lang":"en-US","value":"The e-mail message cannot be sent. Make sure the e-mail has a valid recipient."}}} {"Transfer-Encoding":["chunked"],"X-SharePointHealthScore":["0"],"X-SP-SERVERSTATE":["ReadOnly=0"],"DATASERVICEVERSION":["3.0"],"SPClientServiceRequestDuration":["221"],"SPRequestGuid":["6ba8ff34-935f-e361-a71d-fb0c0e9b676d"],"request-id":["6ba8ff34-935f-e361-a71d-fb0c0e9b676d"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"MicrosoftSharePointTeamServices":["16.0.0.4900"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1; RequireReadOnly"],"Cache-Control":["max-age=0, private"],"Date":["Wed, 25 Mar 2020 04:40:32 GMT"],"Server":["Microsoft-IIS/8.5"],"X-AspNet-Version":["4.0.30319"],"X-Powered-By":["ASP.NET"]}at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context)at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation) "

Can someone help me out on how to send email to external emails in SharePoint designer 2013 approval workflow.

1 Answer 1

0

It's by default that SharePoint 2013 workflow is in only sending to users known by the tenant.

As a workaround, you could use SharePoint 2010 workflow platform impersonation step.

Here is a similar post for your reference: How do you send emails to external email address in sharepoint online workflows

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.