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I am writing an e-mail to inform users of an upcoming event in our company. The e-mail contains a number of images for display, but also to track the opening rate of the e-mails.

To keep the size of the e-mail down I don't want to include the images in the email, but to load them from our SharePoint Online Site Assets. Everybody in the company has got access to the respective SharePoint Online site.

I use a simple HTML to include the images:

<img src="https://mycompany.sharepoint.com/sites/MySite/SiteAssets/image.png">

The problem is that like this the images do not load in the e-mail. Instead of the image there is an error icon.

enter image description here

The images do load in the e-mail, when I host them on a public web server instead of SPO.

<img src="https://www.myprivatesite.com/image.png">

Why can I not load the images from SharePoint Online?

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  • Check if this helps. c-sharpcorner.com/article/…
    – Dhruvil Prajapati
    Mar 18, 2020 at 11:44
  • Thank you for the hint. Unfortunately, none of the actions in the article helped. Images are already automatically loaded in the Outlook application and attaching the image is exactly what I'm trying to avoid.
    – redleo85
    Mar 18, 2020 at 12:02
  • can you provide what is output in Email?
    – love thakker
    Mar 18, 2020 at 13:40
  • There is a simple error icon instead of the image. Edit the question accordingly.
    – redleo85
    Mar 18, 2020 at 14:10
  • Do you have on-prem single-sign-on setup with Office 365 so that users on your domain are auto-logged in to SharePoint Online, or, are they normally prompted for their credentials when logging on to SharePoint?
    – willman
    Mar 18, 2020 at 15:22

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