I have deployed sharepoint 2010 prod backup on newly configured dev sharepoint 2010 machine, and also configured infopath form services in Central admin. but when I am trying to use Customize Form option in ribbon ( with infopath) I am getting given below error
Apart from the infopath form service configuration in SharePoint application server, we need to install the infopath client in your local machine either through adding additional add in from the already installed office product or we can install it from Microsoft site - https://www.microsoft.com/en-us/download/details.aspx?id=48734
In order to customize the SharePoint list form we must use the Internet Explorer, in chrome it doesn't work and also you can open it from the ribbon or from the list setting page (open form).
If you have already installed the infopath 2010, and still not able to open, then verify your Internet Explorer settings :
Enable option "Run ActiveX Controls and Plugins" and "Script ActiveX Controls Marked Safe for Scripting" in the IE.Also, try to add the site in safe zone in the IE.
Sometimes, by just repairing the office 365 products, this issue gets fixed.
Open the site through IE 32 bit. On opening it, made sure the Control Panel ->Admin Tools->Services->Web Client is started and the properties is set to ‘automatic’ instead of manual.
Enable Sharepoint OpenDocuments Class add-on and sharepointopenxmldocuments add-on in IE.
If the issue still exists, Repair Microsoft Office.
Control Panel->Programs & Feautres->MS Office(change) and then choose repair.
Restart the machine.
Refer to the following article troubleshoot the issue: