Our system admin cloned our SharePoint 2010 App server window VM.

Now search service and user profile service is not working, don't know what else.

how we can fix this mess up.

Is it fine if restore old backup of config DB ( earlier to clone)?

Thanks in advance

1 Answer 1


Rebuilding the farm may be the easiest way out. Restoring the Config/Admin databases isn't supported.

  • for our exisiting prod Farm we are facing issue, like we are not able to create user profile service, should we restore Config/Admin DB
    – SPDev
    Jan 15, 2020 at 17:42
  • Restoring those databases is not supported. If you "remove" the cloned server, you'll also take out your production SharePoint VM (since the object is identical).
    – Trevor Seward
    Jan 15, 2020 at 17:45
  • Thank you Trevor for quick help, actually we have uninstalled sharepoint from the new box. May be this removal also effected our Farm. What should be the possible solution.
    – SPDev
    Jan 15, 2020 at 17:51
  • You can build a new server and join it to the farm. May not work since you may or may not have an existing farm member. Then you can just start the Service Instances on the new server.
    – Trevor Seward
    Jan 15, 2020 at 18:03
  • We have already moved Central Admin on 2nd App Server as CA stopped working on 1st App Server For Search status page we have this error: The search service is not able to connect to the machine that hosts the administration component. Verify that the administration component 'c8323105-b7e2-4b38-9502-1a60fc1e7465' in search application 'FASTSSA' is in a good state and try again. For User profile server, Synchronization Connection is disappeared and we are getting this error while creating, I have checked both Fore "MOSS MA not found"
    – SPDev
    Jan 16, 2020 at 9:06

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