I am unable to view the members of the default groups and it only lists the AD account created when the site was originally created.

I am not a 365 Admin, just the site owner. I was previously able to view the users and remove a user through the advanced permissions screen. I now only have access through the memberlist on the home page.

Is this something Microsoft just did and it's by design? Or did my IT department possibly do something?

I was thinking I might have accidentally deleted something. However, I have another team site where the issue is replicated (separate site entirely, not a sub-site).

Thank you!

  • are you sure that the privacy of the O365 group is set to Public ? – AIMEN BOULAHIA Dec 5 '19 at 23:04
  • Do you mean you suddenly lose access to "Site permissions"? Can you access advanced permission settings of the site via "https://.../_layouts/15/user.aspx"? – Chelsea_MSFT Dec 6 '19 at 1:45

This is a permissions issue. Ask the 365 Admin to elevate your permissions.


Site Settings > People and Groups > select group you are a member of > Settings > Group settings

Here, you can toggle two settings:

  • Who can view the membership of the group? "Group Members" or "Everyone"
  • Who can edit the membership of the group? "Group Owner" or "Group Members"

This will apply to the group itself, so please ensure that the other members of this group are intended to have the same level of permissions. If this is not the case, you may want to request to be moved from one group to another.

I hope this clarifies!


  • A question on your permissions EStein, you say you are a Site Owner. I think this term is muddying the issue - a site owner would normally have the Full Control permissions (meaning they can do more or less anything when administrating a site). I think you've been told you are the site owner in the sense of 'this site has been set up for you and you are kind of responsible for it' rather than being the Site Owner in a technical/permissions sense.

  • There are plenty of MS instructions on permissions - for example here.

Following up Sarah's explanation, please see the screen shot below (after all, a picture paints a thousand words):

enter image description here

  • What specific setting? I asked and was informed they did not change anything. They will not elevate my permissions, unfortunately. – EStein85257 Dec 5 '19 at 21:24
  • Editing comment for more details. – Sarah Grzymkowski Dec 5 '19 at 21:42
  • Sarah, your reply is about SP group, while his question is about O365 group – AIMEN BOULAHIA Dec 5 '19 at 23:01
  • I agree with Sarah, I also think it is a permissions issue. Even if it transpires that it is not, it is worth investigating – Tally Dec 6 '19 at 9:22
  • Thanks, Tally, for the further clarification for EStein! – Sarah Grzymkowski Dec 6 '19 at 13:37

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.