Hope someone here can help with an issue which is strange and new to me.
We have hybrid environment, running both SharePoint on-premises and Online. We have lot of services running in our organization. One of it is, employee directory where user has an option to change their profile picture. (This is the only place if they want to change any profile related information including profile picture). We have blocked users to change profile picture everywhere using exchange policies. Also, we have modified the default option for editing picture in SharePoint Online user profile service - "Picture" property and unchecked the option "Allow users to edit values for this property".
Now, as a result if they are going to skype for business, exchange or SharePoint they do not see option for change the profile picture.
Problem:
When user updated the profile picture in Employee Directory application, the profile picture will be updated in AAD. Once AAD has the latest image all service in O365 gets the updated image except SharePoint Online.
Is this because we unchecked the property of "Picture" in user profile service? As I understood, this option is just to disable the option for upload picture in Delve. But it is also not syncing picture from AAD.
Anyone has anything to say?
thanks in advance
-Praveen.