I configured SharePoint incoming Email service and enabled document library to receive email but unfortunately this functionality is not working. I can see the emails are coming to Queue folder but it is not moving to Drop folder.
In Event Viewer, i can see below Information. The Incoming E-Mail service has completed a batch. The elapsed time was 00:00:00. The service processed 0 message(s) in total.
I have given Everyone permission to Drop folder but this also did not resolve the issue.