Online - User photo not updated in userphoto.aspx

Question

I'm using SharePoint Online and I'm trying to retrieve user photo making a request to userphoto.aspx with this URL:

var account = encodeURI(user@domain.tld);
return "https://mysharepoint.sharepoint.com/_layouts/15/userphoto.aspx?size=L&accountname="+account;

For some users this is working fine and I see the image correctly, for others it keeps returning the image like it is missing (but I checked and user added its own user photo).

The user who I am checking has never opened the company SharePoint site.

Any idea?

Answer 1

Test if images are present in SharePoint by using the below urls:

https://my-site-url/User Photos/Profile Pictures/david_contoso_onmicrosoft_com_MThumb.jpg

https://xxx.sharepoint.com/sites/dev/_api/SP.UserProfiles.PeopleManager/GetUserProfilePropertyFor(accountName=@v,propertyName='PictureURL')?@v='i:0%23.f|membership|user@xxx.onmicrosoft.com'

If still it does not return any pictur url, then I guess your sync between Exchange Online-SharePoint Online is broken. Check this article information on the sync.

Answer 2

You may have better luck using the Graph for this. Create a REST request in the contaxt of the user. https://docs.microsoft.com/en-us/graph/api/profilephoto-get?view=graph-rest-1.0

/me/photo/$value

or if it's for another user

/users/{id | userPrincipalName}/photo/$value