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At my company, certain users, when trying to access documents via links outside of our SharePoint environment, are getting an error saying "An error occurred when navigating to:...". This error is happening for the users irregularly. If they get the error and then click the link again, the error goes away and they get access to the document. I am not an expert in SharePoint, but would this imply that one of our content servers in our load balance is not working properly while the others ARE working? Can anyone tell me how I could go about solving this issue? Any thoughts or comments would be appreciated!

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