I'm facing a perplexing issue with making my changes from a master page reflect on the front-end.

Strangely, if I enable my new master page on System Master Page it works, however when I enable it on Site Master Page changes only appear on the SP 404 page, not any other pages. Clearly, I'm missing something.

I am Using SharePoint Designer 2013. Also, I have Checked In and Published the changes.

I have read through most other duplicates relating to this question and I have tried all proposed answers and am now seeking further guidance.

My SP site is a Publishing Site, with a Welcome Page set.


  • How did you identified that it is applied only on 404 Page? you manually accessed the page or you accessed your site and you landed on 404 page? Sep 12, 2019 at 11:07
  • Hi, I purposely looked at different pages to check - to my surprise finding the Master Page working on only that.
    – wbdlc
    Sep 12, 2019 at 11:24
  • So the Home Page of your site has the default Master Page. and you are not getting any error? Sep 12, 2019 at 11:26
  • It appears so, I've set the Master Page within Site Master Page Settings - am I missing something obvious?!
    – wbdlc
    Sep 12, 2019 at 11:27
  • Could not understand your last comment. Can you add the screen shots so we can get some more details. Sep 12, 2019 at 11:35


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