1

Wondering if anyone can help please. I have an on premise SharePoint 2013 environment which users used to access using: "DOMAIN\FirstName.LastName" however the organisation recently made a change and users are now authenticating using "[email protected]". Since this change users are being continuously prompted to login when accessing SharePoint via the browser or opening a document stored in SharePoint using office.

I have tried deleting the user profile service and completely recreating this however still no luck. Users are using a mix of IE and Chrome however I have checked all IE settings are set and also added the credentials to the credential managers, however still no luck.

Appreciate any help than can be provided.

Improve this question
2
  • Are you saying you switched from Windows Authentication to SAML or FBA? Or are users just using their UPN to login?
    – user6024
    Sep 6, 2019 at 17:05
  • Users are still using their UPN, the default APN is what changed, this went from "domain.com" to "newdomain.com" and was bound to the users "domain\firstname.lastname"
    – Adam13Hylo
    Sep 9, 2019 at 8:26

1 Answer 1

Reset to default
1

If you changed domains you will need to use the Move-SPUser command to migrate the SharePoint users / permissions to the new domain.

https://docs.microsoft.com/en-us/powershell/module/sharepoint-server/move-spuser?view=sharepoint-ps

Improve this answer
2
  • Hi Josh, The domain has not changed, just the default APN, for instance it has changed from: "contoso.com" to "contosoengineering.com"
    – Adam13Hylo
    Sep 16, 2019 at 16:03
  • To give you a bit more information, when logging on to the site I am prompted for credentials in the format "[email protected]" however this fails, if I try to sign in as "contoso\joe.bloggs" then this works as expected and the site will authentication. However once I close the browser and login again I am asked to authenticate again.
    – Adam13Hylo
    Sep 16, 2019 at 16:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.