I figured out that SharePoint online has this feature where you can check the Most Popular Items inside a document library

Based on the articles that I've read the toolbar should look like this

enter image description here

However, this is how my toolbar is lookiing . Most Popular Items is missing

How do I activate this feature ?

Tis is a picture of how my site settings window looks like


  • is this a modern site that you are using ? Aug 21 '19 at 8:36

You need to activate the "Reporting" feature under Site Settings -> Site Collection Features

  • is it written as Duet Enterprise Reporting
    – Ed1995
    Aug 21 '19 at 11:32
  • Just as Reporting Aug 21 '19 at 11:44
  • after going to Site Settings, i can't find Site Collection Features
    – Ed1995
    Aug 21 '19 at 11:46
  • You need to be a Site Collection Administrator Aug 21 '19 at 11:51
  • as fire as I know I have all the rights . Is there a way I can check if Im a site collection administrator ?
    – Ed1995
    Aug 21 '19 at 11:55

According to Most Popular Items and Popularity Trends options missing for Lists -SharePoint Online.

In order to see “Most popular Items” option for list enable the Cross Site publishing feature by going to Site settings-> Site collection features. Once you enable this you will be able to see the option.

However, according to SharePoint Online Service Description, Cross-Site publishing feature is supported only in:

  1. SharePoint Online Plan 2
  2. Office 365 Enterprise E3 and Office 365 Enterprise E5
  3. SharePoint Server 2016 Enterprise

You can check your subscription using What Office 365 business product or license do I have?

Check the similar question asked on community:

  1. How to - Cross site publishing in SharePoint Online

  2. Try activating Reporting feature at site collection level if it is not already activated as given in: SharePoint 2013 Popularity Trends and Most Popular Missing for List

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