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I am trying to calculate the difference between created date and now() in calculated column in SharePoint 2013 but i have issue with the time zones.

The servers are in Europe (UTC +2) and some of the user are in Singapore (UTC +8)

When i go to the list and check the list item created by the users, the created timestamp is 6 hours into the future(!). So when i calculate the difference between created date and now, i get a negative number.

I don't know where to start troubleshooting this.

Below is some relevant screen shots.

My User information -- language and region

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server time

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The list item where the timestamp is into the future.

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My formula

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The output of the calculations

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Have you checked the Regional Settings of your SharePoint Site?

https://sharepointmaven.com/sharepoint-time-zone/

Let’s first start with Regional (Administrative setting). It is important to note that the Regional Setting is set for each site separately. If you set the time zone at the top site of the site collection, it would not propagate automatically to sub-sites. Time zone regional setting needs to be set for each site separately.

To change the regional settings for a SharePoint site (you obviously need to be an Admin to accomplish this):

Open the SharePoint site on which you want to change the Time Zone. On the Site Actions menu, choose Site Settings. On the Site Settings page, under Site Administration, choose Regional settings. On the Regional Settings page, select the Time Zone that you want for this site, and then choose the OK button.

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So which time would you choose for Regional Setting? Well, the obvious choice would be to choose one where majority of your users are.

Sounds like the Site was created by someone with Singapore time?

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