Need you Urgent Support.

Got stuck in setup of User profile service application in SharePoint 2016. Tried below solutions:

  1. All Setup Done.
  2. Required Permissions given like Replicating Directory permissions.
  3. Tried Service application pool with with Farm Service account.
  4. Many time restarted Timer service
  5. Also restarted IIS.

I am getting below error in log file:

"0x18F8 SharePoint Portal Server User Profiles g22d High UserProfileApplication.DumpSynchronizationStatusToFile: Unexpected exception: System.NullReferenceException: Object reference not set to an instance of an object. at Microsoft.Office.Server.Administration.UserProfileApplication.DumpSynchronizationStatusToFile()".

Please help me in resolving this issue.

Not getting enough support.



  • What are you seeing in the ULS logs when you filter on messages with "ILM" in them? Jul 30 '19 at 14:13
  • Thanks for your reply. I tried to filter logs with ILM however result was nothing. also tried new user profile service application however still Status remain same as Idle.
    – Jai Deep
    Jul 31 '19 at 8:41
  • Did you start the service? Are you using Direct AD Import or FIM? Jul 31 '19 at 14:23
  • Hi Matthew, Yes service is running and i am using AD import method. Not sure what is stopping .
    – Jai Deep
    Aug 2 '19 at 13:16
  • any progress here? I am stuck on the same error...
    – Dani Grosu
    Sep 11 '19 at 11:20

Make Sure User Profile service application proxy is part of your Default group in service application associations.

  • Please let me know if i could help someone.
    – Jai Deep
    Dec 9 '19 at 6:41

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