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I am attempting to create a workflow in SPD'13 that will track a SLA for a given task that if it takes longer than 2 days then prompt to send an EMAIL so that it notifies the team they are in breach. Any thoughts or existing threads would be helpful. Thank you, Jesse

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If the process is a simple as described, then create a workflow that:

  • Starts when the item is created.
  • Waits 2 days. (Pause for Duration action)
  • Checks the value of the "Status" (or other) field. (If condition)
  • If status is not what it should be, send an email. (Send an Email action)
  • Exits.

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  • I will give that a try, I like the simplicity of that. – Jesse129 Jul 16 '19 at 14:04

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