I am setting up a new Intranet on O365 SharePoint Online and I am trying to make it work with a Mobile phone (Android & Iphone). I have activated Mobile View.

However when I go to the Browser it looks identical to the desktop view...

I want this to operate like other web sites so when on a mobile it fits on one horizotnal screen but you have to scroll down further to see everything.

  • In Android's chrome browser, you will one checkbox "Desktop site". Please try to uncheck that option and refresh your page, I think it would then display mobile view. Jul 12, 2019 at 12:53
  • Thanks for your help but this does not work unless you were supposed to develop a mobile view and if so how??? Jul 13, 2019 at 21:37

2 Answers 2


You can deactivate Mobile Browser View feature then re-activate the feature again.

And also clear the cache of your phone browser.

Then test again.


Is this a Modern or a Classic site? Modern sites should be mobile responsive out of the box, Classic sites require some tweaking in the site branding to get them to be responsive.

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