As soon as I open a doucment using Office Web Apps, I have three process that starts to take all the CPU.

The three processes are C:\Program Files\Microsoft Office Servers\14.0\WebServices\ConversionService\bin\Converter\AppServerHost.exe.

There's nothing particular in the ULS logs.

What can I do to troubleshot the issue ?

PS: Don't know if it can help, but it's a demo computer running on the same box a W2K8 R2 OS, with AD role, Sql 2K8R2, SP2010 server enterprise (all possible services started, except foundation search and lotus connector) and Office Web apps.


Maybe the problem is the DC role on the same machine. Try this: http://blogs.msdn.com/b/scicoria/archive/2011/04/14/getting-office-web-apps-to-run-on-a-domain-controller-appserverhost-exe.aspx

  • thanks, I forgot to answer my question when I found the solution – Steve B Mar 20 '12 at 8:43

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