i have a parent site site-1 and few subsites like subsite-1,subsite-2,subsite-3. in subsites am stopped inheritance permission from parent site. so here my requirement is different permissions for parent site and every subsite.

subsite-1 users can't access parent site and other subsites. but when am added user in subsite-1 he is unable to login in subsite-1. am getting message like access denied and i sent request and approved also to login. but still the user unable to login to subsite-1.

Awaiting approval. We'll let you know about any updates. am getting this same message if am given full control permission to subsite-1.

  • Sometimes there might be resources like style sheets and other js files in the custom master page that is stored in the parent site. Do you have any of those ?
    – Arvi
    Jun 24, 2019 at 5:15

2 Answers 2


Go to Subsite with site collection admin access, Site Settings - > Site Permission -> Check Permission

First thing you should see if user has permission set, if not grant permission from here..definitely you are missing something very basic because it should work without issue.

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I did tests in my environment, but I didn't reproduce your situation.

I suggest you remove users with this condition from subsite and then add them again.

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