SharePoint Org chart is showing disabled user in AD. I already ran full sync but still it is showing. Management has now escalated this.

Note: We have disabled My site cleanup job.

So is there any way to remove them from org chart.

Thanks in advance.

  • Does the user still have a User Profile? Are you using AD Import or User Profile Synchronization Service (FIM)? – Trevor Seward Jun 17 '19 at 15:07
  • Yes,User still have user profile but it is under "Missing from import". I am using User profile synchronization. – ARD Jun 19 '19 at 4:48
  • This is because the disabled user profiles are not deleted. Hence, you need to create a separate managed-property maybe with the name of status and mark it as disabled. You can use this property to filter out the disabled users. – Anand Sep 5 '19 at 10:07

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