This is more for getting advise on a way to go on Access Request procedures:
Currently we are using the default OOB "Access Denied, click here to request access" which is fine.
But we do get a couple of customers stating that the user didn't know exactly where to get access...just a general area, the customer doesn't know which group a user is requesting, general instructions for the users, etc.
Would it be ok to create a "Request Access" page...more friendly looking, with some instructions then it links to a task list where folks will get notified? Where I work, we don't have access to SharePoint Designer, VS, or other web/application authoring software...just notepad or notepad++.
Just curious what other folks are doing out there.