what's the current site template that you are using?
Try to deactivate and activate the “Team Collaboration Lists” feature and check again.
Clear the browser cache or use other browser to check if the issue exists.
Or try to use PnP PowerShell to enable the SurveyLists feature:
$SiteURL = "https://tenant.sharepoint.com/Sites/sitename"
$FeatureId = "00bfea71-eb8a-40b1-80c7-506be7590102" #Web Scoped SurveyLists Feature
#Connect to PNP Online
Connect-PnPOnline -Url $SiteURL -Credentials (Get-Credential)
#get the Feature
$Feature = Get-PnPFeature -Scope Web -Identity $FeatureId
#Get the Feature status
If($Feature.DefinitionId -eq $null)
#Activate the Feature
Write-host -f Yellow "Activating Feature..."
Enable-PnPFeature -Scope Web -Identity $FeatureId -Force
Write-host -f Green "Feature Activated Successfully!"
Write-host -f Yellow "Feature is already active!"
Reference: SharePoint Online: Activate Feature using PowerShell