I am not able to open my SharePoint online site in SharePoint Designer 2013. It is giving below authentication error while trying to open the site "Your account is in a bad state. Please sign-in to this account online to address the issue". Site is working fine in browser and I am also able to access it via browser. I am site owner. Please suggest some solutions.

enter image description here

  • Experienced the same issue after changing my password Commented Jun 15, 2020 at 21:29

3 Answers 3


To use SharePoint Designer 2013 with SharePoint Online, you can download and install the following updates in order:
Download and Install SharePoint Designer 2013

Download and install SharePoint Designer SP1

Install 2016 Feb(2) update

Install 2016 Ang(8) update

After installing the above updates, test again, it should work well.

Reference: SharePoint | Online | Best Practice | How to install SharePoint Designer for connecting to SharePoint Online

  • Thank you Kally for solution ! But it was working fine before few days. I am working on it from last 5-6 months. After some security changes (getting code on mobile number from Microsoft) at organization level, it stops working.
    – Heena
    Commented May 1, 2019 at 11:05

This worked for me via this article: SharePoint Designer and Modern Authentication


In my case I needed to supply an App Password for SPD to work with SPO.


Security & privacy (left nav)
Click on Additional security verification
Click on Create and manage app passwords

On the next page I created an entry titled SPDYear and used that password for SPD.

SPD login:
L: [email protected]
P: app password

  • Never use app passwords! This is a significant security risk and is not required for SharePoint Designer to access SPO. App passwords should be disabled on tenants due to their security risk.
    – user6024
    Commented Jan 17, 2021 at 17:31

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.