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i am following this tutorial Configure an environment for apps for SharePoint Server . i am trying to connect my SharePoint 2016 on premises server to SharePoint store. i am able to download many apps from SharePoint store but when i try to open the apps from site contents or include them anywhere in my site. it gives me following error

error in opening the app

i have followed all instruction in the turotial but multiple sub domains are not being created on my SharePoint on-premise server. Please Help.

  • Because of the error message you should check the base infrastructure like IIS Website and DNS Domain Zones correctly configured. The best way to to so would be to ping the configured app domain, like ping xyz.addins.sharepoint.com. xyz could be anything because you configured a wildcard alias at the DNS Server. – Christian Herzler Apr 18 at 11:56

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